Remote Assistance - possible alerts

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At this point you may get a warning from your Firewall that a program is trying to send email on your behalf. If this happened out of the blue, you might suspect a virus. Here, it's fine.

This example is a warning from Zone Alarm Professional. Here, you'd click "Allow".

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You may also get one or more warnings from Outlook, possibly including forced delays...

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These paranoid programs are simply asking you to confirm that it's you that is sending email indirectly - click "Allow" , "Yes" or "OK" as appropriate.